Introduction
Agave Jera, Inc. (“Agave Jera,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose personal information when you use our website, applications, services, and other online platforms (collectively, the “Sites”). By using our Sites, you acknowledge and consent to the practices described in this Privacy Policy. If you have any questions, you may contact us at francesca@agavej.com or 862-755-5456.
Personal Information Collected and Received
Agave Jera may collect personal information that you voluntarily provide, including but not limited to:
- Name, email address, phone number, and mailing address
- Payment and billing information
- Account credentials, including usernames and passwords
- Purchase history and order details
- Information provided through customer service interactions, feedback, or surveys
- Social media interactions with our brand
We may also collect certain information automatically when you visit our Sites, such as:
- IP address, browser type, and operating system
- Pages visited, referral sources, and website interactions
- Device information and geolocation data (with your consent)
- Cookies and other tracking technologies to enhance user experience
How We Use Personal Information
We use the personal information collected to:
- Process transactions and fulfill orders
- Provide customer support and respond to inquiries
- Personalize your experience on our Sites
- Communicate promotions, updates, and other marketing efforts (with your consent)
- Analyze site performance and improve our services
- Prevent fraud, enforce our terms, and comply with legal obligations
Disclosure of Personal Information
Agave Jera does not sell your personal information. However, we may share your information with third parties under the following circumstances:
- With service providers who assist in payment processing, order fulfillment, and marketing
- With distributors and retail partners as part of order fulfillment
- When required by law, legal processes, or to protect our rights
- In connection with business transfers, such as mergers or acquisitions
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and analyze site traffic. You can manage cookie preferences through your browser settings.
Third-Party Links
Our Sites may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before interacting with them.
Marketing Communications
If you opt-in to receive marketing emails or SMS messages, you may unsubscribe at any time by following the instructions provided in the communication.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Sites are intended for individuals aged 21 and older. We do not knowingly collect information from minors. If you believe we have collected information from a minor, please contact us to have it removed.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, and restriction of use. To exercise these rights, please contact us at francesca@agavej.com.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our Sites after changes are made constitutes acceptance of the revised policy.
Contact Information
For any questions or concerns about this Privacy Policy, please contact us at:
Email: francesca@agavej.com
Phone: 862-755-5456
Address: 600 N Broad Street, Suite 5# 329, Middletown, DE